Feb 16, 2015

5 Reasons to Teach Customers to Dial the Video Phone

"This 'telephone' has too many shortcomings to be seriously considered as a means of communication." -- Western Union internal memo, 1876 
Photo Courtesy: http://thisanalogearth.com/tag/video-phones/

Just as Western Union failed to embrace the power of the telephone, I wonder if business has yet to fully embrace the power of the video phone.

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Brand Without Video Calling
Can you SEE me now? Sadly for many customers calling businesses, the answer is no. Right now, your customers have the ability to video call your business. But most businesses don't know how to answer the video phone, so this is what the customer sees: a black screen. Here are 5 reasons why your brand might want to learn to dial and answer the video phone. 
1. One-Click Video Calling is upon us. WebRTC (Web Real Time Communications) is making B2C video calls easier. Think telephone communication without a carrier. Callers no longer have to download a plugin or an app to join a video call. WebRTC communications whether it be voice, video or text are now in-browser based and portable between devices.  

Feb 1, 2015

True Story of a Civilian Who Stopped to Help a Combat Veteran

In the last 24 hours, 22 veterans took their own lives. Justin Coil could have been one of them. How many times have you passed a seemingly homeless person with a cardboard sign and not stopped to help? I do that more often than I should. Perhaps, we're in a hurry. Perhaps, we swerved into the other lane at the intersection because we didn't want to make eye contact with the person on the side of the road. "He's just going to take the money you give him and buy beer," we irrationally reason. Sadly, that's some of our self-talk as our vehicles - that probably have enough spare change in the consoles to feed an entire family - inch closer to the words written in black Sharpie. "Homeless: Need Help." But what if that person honestly needed help and our stereotype of them meant their family would go hungry? What transpired last year in a minivan at a Columbia, MO intersection makes me think twice about passing by the people holding cardboard signs. In fact, there's a new way we can attempt to help all of them with something far more valuable than just our pocket change.

Oct 10, 2014

Human Media & See-Commerce Explained

What's the difference between Human Media and regular Social Media?
Why do Brands need to become Broadcasters?
Check out my chat with +Mia Voss about the value of human relationships.


Here's the new animal that is social media + e-commerce + broadcasting.

For more information on how we're using Human Media to connect with veterans, please visit https://plus.google.com/+VeteransUnited/.
How are you using Hangouts?  Leave your answers in the comments section below. 

Aug 1, 2014

Do These 7 Things Before You Buy a Treadmill Desk

Scrap Shelving + Peach Cans
Considering a treadmill desk but not sure if you'd be able to type and walk at the same time?  I'm into week three on "Ed the Tread", the nickname for my rubber hamster wheel. I've already logged + 125 miles and feel like my 43 year old legs are stronger. However, the biggest impact of walking an average of 4 hours a day on a tread desk has been on my sleep. I sleep more soundly.

Do these 7 things before you decide to walk and work. (#wark)

1. Consider making a homemade desk before you purchase a prefabricated one. I made my desk with scrap shelving elevated with two peach cans.

2. Watch this video via Google Glass that simulates what it feels like to type on a treadmill desk.

3.  Commit to keep it slow, under 2 mph, and you won't bounce your fingers on the keyboard or sweat through your work clothes.

4. Give other co-workers a heads up that they can   use your desk while at lunch. Their tolerance for     the occasional beep or low hum of the treadmill     will increase if they're also allowed to use it as       well.

5. Invest in 100% silicone treadmill lubricant.         Since it will be used more frequently than the         average treadmill, you'll want to make sure you       spray underneath the belt every few months so the   lubricant doesn't dry out.

My co-workers #warking
6. Get a pair       of athletic   shoes and socks and keep them at the office. Trust me one day, you'll forget to bring them and then you'll have to walk on the treadmill in heels. Been there. But if you're into the new craze of "high heeled workouts" on the treadmill, you might try strapping on a pair of stilettos to work your calves. Hey, it works for Cameron Diaz!

7.  Log your miles. The number of miles you will have traveled in a week will amaze you.

8. Don't walk all day on your tread desk. Swap with a co-worker's sitting desk or have a sitting desk in your office where you work for part of the day. If a co-worker comes to conference with you, ask if they'd like to walk and talk on your tread desk while you sit.

Have more tips you'd like to share about your experience with a tread desk? I'd love to hear about it in the comments below. Have fun #warking!  

Mar 18, 2014

5 Ways to Use Google Glass for Good

I thought at first I'd be one of those people who would totally abandon my smart phone when I got Glass in the summer of 2013, but I've found Glass is more of a microwave for my phone and not a replacement, at least not yet. Here's why.

Pearl Harbor Survivor Wears Google Glass for First Tine
Glass is to a smart phone what a microwave is to a conventional oven. Glass allows the user to nuke information faster.  Instead of the dozen clicks it takes me to awaken my phone, snap a photo and upload it to a social site, Glass can do the same process in less than half the clicks. Because Glass still has to be tethered to my phone, I can't abandon my 'oven' just yet.

Here are five ways Explorers could use Google Glass to enhance someone's life.